Watros
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Articles
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Crashing while Playing Troubleshooting - PC
In most cases with these crashes, we find reports of memory leaks that appear to be system wide. These memory leaks may affect Slime Rancher to a greater degree, even if they are not noticed on oth...
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Game Hangs / Freezes While Loading Save
It's possible to have Slime Rancher freeze/stop responding while loading larger save files. Most of the time, this is actually an issue with the load screen specifically, and the game is still proc...
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How to Download Your Exclusive Downloadable Content (DLC) - Xbox One
From the Xbox One Store Page: Go to the Microsoft Store. Navigate to or search for the "Slime Rancher" game page. Download the DLC pack from the Add-Ons section. Once downloaded, locate Slime Ranc...
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Locating DxDiag Files
In cases where Slime Rancher stops responding or crashes before it can generate information about the crash in the player logs, it can be helpful while troubleshooting to review your DxDiag informa...
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Locating Player.log Files - Mac
The Player.log and Player-prev.log files may contain information about issues with your game sessions, and are very useful for us to trouble shoot any problems you might be seeing. You can find the...
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I downloaded Slime Rancher on a new system and my saves are missing
The save files for Slime Rancher are stored locally, so unless you set up any sort of cloud saving, they will still be on your old system. If you have access to it, you can find them in the followi...
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I purchased Slime Rancher from your site and can't update
If you recall purchasing Slime Rancher using a "Buy Direct" option available on a prior version of the http://slimerancher.com website, then you likely purchased it through the merchant Humble. To ...
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Controls not correct/working on Steam Link
Like with many games, Slime Rancher was not intended to be played on a touch screen, and as such, we do not support it at this time. Steam recommends linking a controller to play, and we whole hear...
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Unable to open Map - Xbox
Some Xbox players coming back to us after a while may notice that they are no longer able to open the in game map. This is due to a change we made in a prior update (1.3.1b). In most cases, simpl...
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Performing a Clean Reinstall - PC
In some cases you may find that you need to clear out all game related folders to resolve an issue. This applies in particular if you have an issue with your game that persists from using a mod. ...